Important Notice: Festive Season Closure

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Important Notice: Festive Season Closure

Please note that from 12 noon on 24th December, our phone lines will be closed and our services will be unavailable, due to the festive break. We appreciate your understanding and look forward to serving you again on Monday 5th January 2026, from 8:00am as normal.

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12-Month VQ Extension

Find out how to get a 12-month VQ extension.

For a 12-month VQ extension, you must:

  1. Hold a CPCS Red Trained Operator card which is in date, or within 12 months from the expiry date
  2. Be registered for a VQ relevant to the category

Once these elements have been achieved, call the CPCS Helpline on 0300 999 1177 (option 1, option 1, option1), confirm your details and make a payment of £28.00, you will be asked to provide proof of a VQ registration by email prior to calling. Please email CPCS@nocn.org.uk with proof of the VQ registration. This is a non-refundable fee for the services of processing the application.

A new card will be issued for 12 months (from the date of application) to enable the VQ to be achieved. Once the VQ has been achieved, you will be able to apply to Upgrade to a Blue Competent Operator card.

CPCS Health, Safety & Environment Test Find a Test Centre Support Documents